You can reach us by email at info@glencoreaustralianickel.com or by phone at 0676 5234138. For technical inquiries, please use the contact form on the contact page. Personal consultation is possible by appointment at Rosa-Wiesinger-Weg 57c.
Precise Definitions for Clear Collaboration
For us, raw material logistics encompasses the entire transport and storage of ores, coal, and industrial minerals – from the extraction site to the processing plant. Not included are services for exploration or trading in raw material derivatives.
We describe technical processes and their documented environmental impacts. We avoid statements such as "emission-free" or "fully sustainable," as these are not achievable in heavy industry. Instead, we provide specific key figures and process limits.
All production figures mentioned in case studies and blog posts refer to selected reference plants under defined conditions. Transferability to other locations or types of raw materials is not automatically given and must be individually verified.
Content on this platform serves technical information and the exchange of knowledge about industrial processes. It does not constitute financial analysis, purchase recommendations, or profit promises. Investment decisions in mining projects or production facilities should be based on your own due diligence review.
We link to technical articles and standards to substantiate technical contexts. We assume no responsibility for the timeliness, accuracy, or completeness of the linked content. Permanent editorial control of all external sources is not feasible.
Do you have a specific challenge in production or raw material logistics? Describe your project to us – we will get back to you within 48 hours with an initial approach.
We are here for you – with clear response times and direct contact options.
You can reach us by email at info@glencoreaustralianickel.com or by phone at 0676 5234138. For technical inquiries, please use the contact form on the contact page. Personal consultation is possible by appointment at Rosa-Wiesinger-Weg 57c.
We respond to standard inquiries within 24 hours on business days. For urgent disruptions in production or raw material logistics, we guarantee a response within 4 hours. Our SLA includes an initial response within 2 hours for critical incidents.
Yes, our FAQ page contains answers to common questions about industrial plants, raw material procurement, and production processes. You will also find technical documentation and troubleshooting guides there. Access is available around the clock.
Yes, for complex projects or individual consultation, we offer on-site appointments. Please contact us by email or phone to schedule an appointment. We will tailor the visit to your specific requirements.
Our support team communicates in German and English. For specific technical questions about mining or production engineering, German-speaking engineers are available. We forward inquiries in other languages to the relevant specialist departments.
Direct connections for inquiries regarding raw material procurement, production partnerships, and technical consulting.
Rosa-Wiesinger-Weg 57c
Company HeadquartersMonday to Friday, 08:00 – 17:00. Outside these hours by appointment.